Refund policy

Refund Policy

Return/Refund of Broken Products

Thank you for shopping at BlurryCam.

To be eligible for a refund, you must return the product within 30 days of delivery.

You may return your product if it becomes defective within this 14-day period.

However, defects or damage caused by any of the following are not covered:

  • Misuse
  • Negligence
  • Accidents
  • Improper use
  • Unauthorized repairs or modifications

To request a warranty claim or refund, you must provide proof of purchase and evidence of the issue, such as:

  • Photos
  • Videos

Our team will review and verify the submitted evidence.

The verification process may take up to 3 days.

Once your claim has been approved:

  • Your refund will be issued to your original payment method.
  • If you paid by credit card, it may take 5–10 business days for the refund to appear on your statement.

You are not eligible for a refund if:

  • The product has been damaged due to external causes.
  • The return request is submitted more than 30 days after delivery.

If you have any questions or concerns, please contact our customer support team.

Common Returns

At MiniPocketSnap, we strive to provide high-quality products and excellent customer service. However, we understand that sometimes a product may not meet your expectations.

To ensure a smooth return experience, please review the policy below.

Eligibility for Returns

Customers may return any product within 30 days of receiving it if they are not completely satisfied.

Returned products must be:

  • In their original condition
  • Unused
  • In the original packaging
  • With all tags and labels attached

Return Process

To initiate a return:

  • Contact our customer support team within 30 days of receiving your order.
  • Once your return request is approved, you will receive detailed instructions on how to send the item back.

Return Shipping

Customers are responsible for all return shipping costs.

MiniPocketSnap:

  • Does not provide prepaid return shipping labels.
  • Customers must purchase and print their own return shipping labels.

Refunds

Once we receive your returned item and verify that it meets the return requirements:

  • Your refund will be processed.
  • The refund will be issued to your original payment method within 5–10 business days after we receive the returned product.

Exceptions

The following items may not be eligible for return, including:

  • Personalized products
  • Final sale items

Please refer to the individual product page for any specific return restrictions that may apply.